We give you ample time to think and re-think, we would be happy to do sampling for you along with customized artwork before you sign the contract along with advance payment. Once we start production, we won't be able to cancel the contract due to high level of customization and investment from our side. You can again think before the next contract. Once the contract has been signed, the refund or cancellation of the order cannot be undertaken. We will try our best to remove all your doubts and apprehensions before we proceed.